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PROTECTION OF CUSTOMER FUNDS

We are required by our licence to inform customers about what happens to funds which we hold on account for you, and the extent to which funds are protected in the event of insolvency http://www.gamblingcommission.gov.uk/Consumers/Protection-of-customer-funds.aspx

We hold customer funds separate from company funds in bank accounts which we hold with our payment processors. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: basic segregation.

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  • ABOUT SCHEDULED TOURNAMENTS

    • Scheduled Tournaments are Multi-Table Tournaments only.
    • All standard Multi-Table Tournament rules apply.
    • Players must register in advance to play.
    • Scheduled tournaments can have a maximum number of players allowed to join make sure you don’t miss out.
    • At the specified tournament start time, you will be seated randomly and the tournament will begin.
    • The tournament will not begin until the specified tournament start time.
    • Once you register for a scheduled tournament, the tournament buy-in amount and entrance fee are immediately deducted from your account.
    • Make sure to log on to the Betsafe Poker client prior to the tournament's start time on the specified day. Once the tournament is open to join, the Betsafe Poker client will automatically take you to the table.
    • If you decide to de-register from the tournament BEFORE the tournament de-registration end time has passed, and before play begins at the table, all buy-in amounts and entrance fees are refunded to your Betsafe account.
    • If you decide to leave the tournament AFTER play has begun at the table, you will forfeit both your buy-in amount and entrance fee. Your position is then blinded-off, unless you return to the tournament to continue play.
    • All winnings are deposited directly into your Betsafe account at the end of the tournament.